1. Why should I choose Swipe Saving?
At Swipe Saving, we prioritize transparency, affordability, and exceptional service. Many businesses face hidden fees, binding contracts, and subpar support with other providers. We stand apart by offering clear pricing,no long-term commitments, and a dedicated support team ready to assist you.
2. Are there any contracts or hidden fees?
No, Swipe Saving does not bind you with long-term contracts or surprise you with hidden fees. You have the flexibility to close your account anytime without penalties. We believe in earning your business through excellent service, not binding agreements.
3. Who is Swipe Saving for?
Swipe Saving is ideal for businesses seeking a reliable and cost-effective solution for accepting credit and debit card payments, whether in-person or online. Our comprehensive suite of payment tools and software solutions is designed to streamline your payment processes and help your business thrive.
4. How long do funds take to be deposited?
Deposits typically appear in your bank account the next day, depending on the time of day your transactions are settled. Transactions processed over weekends or bank holidays are initiated for deposit on the following business day.Your daily transactions are batched together and deposited into your bank account, net of processing fees.
5. Is there a monthly fee?
No, Swipe Saving does not charge monthly fees. Your account allows you to process both in-person and online payments with competitive processing rates.Additionally, you gain full access to all our merchant tools and benefit from our exceptional customer service team.
6. How long should I wait to receive my payment hardware?
Once you order a Swipe Saving card reader or terminal, we strive to ensure it reaches you promptly. Typically, shipping takes 2-3 business days.However, please note that shipping may take up to 5 business days for certain U.S. locations.
7. How much are the processing rates?
We offer Interchange Plus pricing to provide complete transparency and significant savings. By passing the base cost directly to you and only charging a single markup, Interchange Plus pricing ensures you benefit from lower rates.To calculate your specific rates for in-person and online transactions, please contact us for a free Analysis.
8. Do I need to change banks?
No, you can use your existing bank account, whether provided by a financial institution or credit union. Sole proprietors can use a personal bank account, while incorporated businesses and partnerships are required to use a business bank account. Law firms and other businesses that require separate trust and operating bank accounts can customize the flow of deposits and fees to meet their needs.
9. Do you offer discounts?
Yes, and there's no need to renegotiate rates. Our Interchange Plusmargin automatically decreases as your processing volume increases, helping you save even more. please contact us for a free Analysis.
10. How does signing up work?
You can sign up directly on our website using your computer or mobile device.The signup form takes as little as 5 minutes, requiring basic information about your business, address, and contact details. Once you finish the process a account executive will reach out for more details.
11. How do I process a refund or void a transaction?To process a refund or void, access the list of your transactions in your Swipe Saving account. Select the transaction you wish to modify and choose the appropriate action—either 'Refund' or 'Void. ‘Please note that voids can only be completed on the same day as the transaction, before the batch settles.After settlement, you will need to process a refund instead.
12. What are interchange fees, and how do they affect my processing costs?
Interchange fees are set by card networks and collected by the customer's banks when you accept a credit card. These fees cover transaction processing costs, extending credit to the customer, and managing fraud risks. Interchange fees are one of the key components that make up the total processing cost for every transaction. Understanding these fees can help your business save more.
Let us help you make an informed decision Call us today: 866-590-7590
